Dooprime Du Capital has been active in the background of the detective from the beginning to the present, constantly complaining to the exploration article, desperately covering up his bad behavior!We call this kind of behavior three hundred and two.If it is a regular brokerage platform, why should the detective remind everyone to pay attention?If you don't have a crooked mind, why do you frequently explode various show operations?
Just last time, the detective received a complaint of investors, saying that the agent closed the account directly after the money of the investor was lost, and no longer ignored it!And investors need to sign an English agreement before entering the gold to ensure that they will not lose.The investor signed an agreement without much thought, but found that he was fooled!After contacting the customer service in the future, the customer service pushes that there will be a customer service manager, and then there will be no news ...
For details, you can search for the exchange app to understand: DOO Demon Capital, turn off the account directly after losing the money of the investor, and can not be contacted.
Today, investors have found the detective, saying that it cannot be logged in at the account of Demon Capital.
Investors have contacted the official website of Dexuan Capital for more than a month for the customer service and 400 telephone customer service. The other party has always used the reason for the "customer manager to go on a long -distance business trip".As a result, investors cannot enter the background to view the account, and so far no customer manager has contacted him.
Investors told the detective that they did not operate any violations. Under such premise, the account was restricted to log in for no reason, which was incredible.
From the perspective of the investor and Dexiong Capital customer service, Dejun Capital has not seriously wanted to solve this matter, and customer service constantly emphasized that his responsibilities can only play a role in conveying.
The detective knows that if the work of customer service can only be conveyed, is it necessary to exist in this position?For investors, this should be a hurdle set up on the road of investor rights protection. As for whether it really needs to report the superior, it depends on the investor's processing method.Many investors recognize this step, so that Demon Capital can arrogantly swallow all the investors' funds!
Subsequently, the investor told the detective that he had an account of about 30 in Demon Capital, with a total of about 500W of funds!I can't log in to the background now, and I can't check where the funds in my account have gone!
In this case, the detective summarized two assumptions:
[Assuming 1] Investors' operations are illegal, and their accounts are frozen by German Capital.However, this situation should not even be refunded to investors, and no email should be explained.
[Assuming 2] If it is not the case where investors operate illegally, then the funds in their account are swallowed by the agent!Then modify its account password so that investors cannot view background data and capital flow.
Judging from the information provided by the investor, it is likely that the situation of [Assumption II] is likely that the investor's funds are likely to be swallowed by Dexuan Capital Agent!
Investors were opened and traded in Dexun Capital in March 2022 in March 2022. In September and October of the same year, they did not log in to the account for transactions.Later, because of the death of the agent, the agent assistant directly modified the investor account password, which caused investors to be unable to log in until this year did not find the mailbox!But still unable to log in to your account!
The agency authority of Dexun Capital is so great?Can you modify the customer account password at will?Even the investor's mailbox is clear?Intersection
Thinking about it is terrible!
Is the agency level too high?Or can Demon Capital leak investor information at will?In either case, it shows that Dejun Capital is not a platform that protects investors' privacy!
The following is the previous account, deposit and transaction records of investors (parts):
Three of the investors' virtue capital accounts can see "disconnected".
Chat records of investors and agents and gold records.
The above is part of the transaction records of investors.
Investors are currently asking, hoping that Demon Capital can respond to their account frozen problem and return the number of funds in their account!
As a formal brokerage platform that claims to the outside world, Demon Capital should respect the rights and privacy of investors, rather than using various means to infringe the interests of investors.Detective Detectives asked Dexuan Capital to take the complaints and rights of investors seriously, actively solve problems, and strengthen the management and supervision of agents to protect investors' legitimate rights and interests.
At the same time, the detective also reminds investors that when choosing an investment platform, they must choose carefully to avoid similar problems.
I would like to remind investors that investors need to be cautious, please brighten your eyes!Intersection
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